FAQ'S for surfing lessons
Where do we meet for surfing lessons?
Depending on time of year, either tower 10 or parking lot 10. Make sure I have your phone number. You will be sent information by text with address of best parking lot and how to find our camp site (tower 10 summer) Or my red Toyota Tacoma in Parking lot 10 near picnic tables and tower 12.
What time should I arrive?
10 mins prior to class start time. Please make sure you give yourself 10 to 20 minutes to find parking, especially during peak season. Being on time is critical as we have classes going back to back at times and being late will throw off the whole schedule. we start on time and end on time as much as possible. Suiting up, sand and safety talk, in water learning, pics and videos are all part of class time.
Pics and videos
We take a picture or two prior to your in water adventure and a pic or two and a video review of your experience after your in water surfing lesson experience. In water Pictures and videos are only possible if our surfers are reasonably safe, comfortable and competent in the water alone. We air drop all Pics and Videos at the end of session. The good the bad and the ugh's. These added value items are not part of fees, in the unlikely event we cannot get pics with ipad there will not be a refund of any kind.
Every unique experience deserves a T-shirt. Therefore t-shirts are available to purchase here on our website when you book. Sometimes as a promotional item we throw in T shirts while supplies are in stock. Most of the time we want to make more $$$. You can dig that right?
Do you have customer service?
YES, me, Doug. It is best to send me an email. Or you can text, If you need to hear my voice call me @ 951-303-1995. I rarely have my phone sound on as I am either driving to the beach, setting up, in the water or at the gym. I try to communicate periodically throughout the day and always try my best to call, text or email the same day prior to 7pm California time.
What to bring?
Essentials: Towel, Sunscreen, Water AND a snug fitting swimsuit.
Where do we park?
Options A B C,
Option A:Pay Lot 10 1201 N Pacific st Oceanside ca. 92054. look for a 2015 RED TOYOTA TACOMA LIC 13595W1. This is our meet spot in most months of year. Peak season we are by lifeguard tower 10 with our tent up. Tent is yellow and has our logo. Don't go to yellow tent by lot 10 that's my friends business.
Free parking Off Carmelo Street Oceanside Harbor Lot 4, 1200-1300 N Harbor Dr, Oceanside, CA 92054. Walk to option A or "Tent" near tower 10 depending on what we tell you prior to your arrival. Location A is: 1206 N. Pacific St If your class is at 7:00am or after 3pm you have arrived. look for RED TOYOTA TRUCK Lic #13595W1. Tent is near tower 10. Walk out of pedestrian tunnel under train tracks go across street and turn left. Go to sidewalk along harbor turn left. Walk past fishing boats and charters and past the deep sea fishing shop and restrooms and go past parking lot to hill up to bridge. Turn left, be on the right side of bridge, go to end and turn right, go to fire / emergency access dirt road that leads you to lifeguard tower 10, look for our yellow logo tent and flag, surfboards on cart with wetsuits hanging.
Best parking for meeting at our surf camp (tent) near tower 10. 998 N Pacific st, Oceanside Ca. 92054. From this location, walk out of parking lot and go across the street. Go to private road just past condos and before bridge and turn left onto the private road. Get to right side of road and fork right down the emergency road on right. look for our surf camp up ahead and to the right of tower 10.
Important Keep Reading, make life easy peasy like lemon squeezy
Wherever you park READ THE SIGNS Pay the $$$ for 3 hrs + (don't park in 2 hr free parking spaces. Park proper put your tag on dash properly be in the parking space, do not hang out into fire lanes or park in spots for boat trailers or boat owners. Parking enforcement is serious business!
We will text you the best option depending on our meet location. Locations are very close, our exact spot depends on tides and season's.
Always stay cool calm and collected when finding parking, pay special attention to walkers. bikers, skaters, kids, mommies, dads and kooks. Stress is not cool, just give yourself extra extra time. Parking lots do fill but if you circle and circle the lot someone will leave. Its A first to spot game of luck so you may get snaked but that's ok if you gave extra extra time all is going to be fine, breath in blue and out pink.
Use this link for all parking options, our location is walking distance from any of these spots. Some are short walks others are much much longer. Use your phone, put in address and roll. Lifeguard towers run in numerical order from pier. On south side or left if facing ocean the numbers are odd. On North side or right numbers go up and are even. our lessons are always done at towers 10 or 12. well so far anyway.
Do I need to bring my own equipment?
Just a wetsuit if you desire a perfect fit. We have a bunch so it's not necessary. That being said we do not guarantee a perfect fit. We bring the wetsuits that are reserved by customers on that day. You may get a wetsuit that has not been worn on that day or one that has. Same rule applies if you don't want to share rent a wet suit from a local shop.
Do I need a reservation? Can you do same day bookings?
YES! and yes. If we have bookings we are at the beach and may have room for more in this case we will take a walk up. If we do not have bookings we are surfing somewhere else or taking care of family etc. So don't take a chance book now. Try my contact form then sending a text and see if we can accommodate you. 951-303-1995.
What’s your refund policy?
This policy applies to everyone that purchases surfing lessons direct or from 3rd party. In the rare event of beach closure or unsafe conditions we will reschedule you to the next available class that meets your needs. If this is not possible, we will send a refund in accordance to statements below. We will cancel class if participants are not following our instructions of safe practices in the water or on the sand. We will not knowingly provide classes for anyone who is intoxicated.
- We cancel. On A RARE occasion due to a beach closure or unsafe conditions and cannot reschedule we will refund 100%
- YOU Cancel 48 hours prior and we will send a 100% refund.
- YOU Cancel 24 hours or less NO REFUND.
- NO REFUNDS FOR NO SHOWS. We do not refund payments for classes if you don't show up. NO REFUNDS For intoxicated students OR Students that must be put on beach because they cannot practice safe surfing as instructed.
- Special offers and added value items like t shirts, pics and videos are not part of fees paid, they are considered value added items and have no $$$ value. The fees are for your fun surfing experience and use of our surfboards, wetsuits and instructors. In the event we cannot provide special offer items like t-shirts, video's or pictures there is no refund of any kind available.
We do not surf in the rain or storm conditions or when there is a high surf advisory that is not safe for you or our staff. Sometimes a high surf is ok but rain and storms are never ok. We are required to watch the 72 hour policy of health department after rain. If the health department puts this advisory out for our surf break, beach we cannot provide classes for 72 hours. If we cannot reschedule you, a full refund will be given.